Midtown Comics Reviews

Based on 9 customer reviews and online research, midtowncomics.com has a consumer rating of 1.4 out of 5 stars, indicating that most customers are not satisfied with Midtown Comics.

1.4 / 5.0

9 Reviews

5 Stars(1)

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4 Stars(0)

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3 Stars(0)

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2 Stars(0)

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1 Star(8)

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How would you rate Midtown Comics?

Customer Reviews (9)

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Deann Gordon
Posted on 04/02/2021
Damaged Comics, poor response

They don't know how to package comics. First, they don't tape the comic bags (cost cutting?) so comics are free to move around. Then they put them in a paper bag stacked with bubble wrap around, except large amounts of space for the comics to slide around. They don't tape the stack together which anyone that sells comics knows you must do, smh. 80% of my last order was damaged. Their response-we will give you a 25% credit or send the books back on your cost. These people don't care. Why shop here when you can get better service at basically any other store? Do not recommend.

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Allison Porter
Posted on 03/16/2021
BUYER BEWARE

This company has a history of shipping damaged items and taking ZERO responsibility for it. I ordered back in 2019 (over $50.00 worth of books) and every single one was damaged. They took no responsibility for it. I recently tried to order from them again figuring maybe they were shipping better and lo and behold I was banned from using their service. There are plenty of small businesses that will work with you when it comes to the quality of their product and their customer service is above and beyond anything this "business" offers. Buyer beware if you purchase from Midtown Comics. They are in it strictly for the $$ and could care less about customer relations.

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Guest
Posted on 12/13/2020
Just poor all around. Go elsewhere.

One of the worst I've dealt with in 25 years. Third and final time. Serious price-gouging on books, which take far too long to "process," and are shipped sporadically, usually late despite my having always paid for expedited shipping. Usually you can expect amateur-hour stuff like this from the errant eBay seller, but at least there's recourse. Midtown Comics is a blight on the retail community. Go anywhere else (except "Unknown Comic Books," as they are about the same).

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Jackie Kuhn
Posted on 12/02/2020
Great shop

Great shop. Great service. Simply the best in the states.

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Ken Foster
Posted on 09/29/2020
Discusting shippement

They shipped 2 comics to overseas to me in an envelop, it's really incoveince, one of the cover lost its value because of the break did happen during the shippement, as much as I love the covers they do as much as I know they are not trust worthy & they don't deserve my money.

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Christy Thomas
Posted on 08/25/2020
Customer Service is a Zero

I finally had to walk away with all dealings with Midtown. I am surprised Companies like Marvel allow them to be an extension of their brand.

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Cory Martin
Posted on 08/21/2020
Failed to Deliver Multiple Subscriptions

I subscribe to multiple comics. Delivery is wildly inconsistent. I moved to a different state, cancelled my orders in my previous state, and paid for new orders to my current state. Midtown is completely incapable of handling this, still utterly confused after 8 months. My new subs have never arrived. Apparently the old ones are still being sent to my previous address. They have overcharged me multiple times, trying to renew the cancelled subs and billing me multiple times for the new subs. I worked with customer service for 8 months to try to fix this. Today, they blamed it on USPS, even though THEY gave USPS the wrong address. Complete incompetence, horrible customer service, and billing practices that should get them shut down. I'm embarrassed for them.

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Guest
Posted on 07/14/2020
Terrible customer service

Horrible customer customer, not worth the headache your better off going to your local comic shop. These guys suck

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Bernice Lucas
Posted on 06/25/2020
Don't expect to actually get what you ordered!

I signed up for 12 issue subscriptions for Batman and Justice League, it took 3 months for my 1st issue to arrive and I haven't received another one since, that was 4 months ago. Their customer service is garbage. They'll steal your money and lie that they sent the product despite offering no evidence to prove it. Stay far away from them, they're awful!

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Midtown Comics Questions & Answers

Greg Ruiz

Posted on 08/21/2020

Helpful

Easy to get in touch with them, impossible to get a coherent response. Even if they tell you they fixed something, based on my experience, it is still screwed up.

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